FAQs

RESTASIS® and RESTASIS MultiDose™ Savings and Support Information

Are there any savings programs available for RESTASIS® and RESTASIS MultiDose™?

By enrolling in the My Tears, My Rewards® Program, eligible patients can save instantly on every RESTASIS® or RESTASIS MultiDose™ prescription. Enroll now to get a My Tears, My Rewards® Savings Card.

What is the My Tears, My Rewards® Program?

The My Tears, My Rewards® Program is a savings, counseling, and support program offered to eligible patients free of charge.

How do I get a My Tears, My Rewards® Savings Card?

Simply click here to get a Savings Card instantly. You can also have a Savings Card sent to you in the mail (it should arrive within 10 days), sent via text message, or you may be able to get one from your eye doctor.

How do I activate the My Tears, My Rewards® Savings Card?

If you printed a Savings Card from this website, it is already activated.

If you received a Savings Card from your doctor or in the mail, you can activate it now by going to restasis.com/activate. If you are having issues activating online, call the RESTASIS® Patient Support Center at 1-844-4MY-TEARS (1-844-469-8327) and select option 3.

How do I use the My Tears, My Rewards® Savings Card to start saving?

  1. Make sure your Savings Card is activated. If you printed a Savings Card from this website, it is already activated and you can start using it instantly. If you received your Savings Card from your doctor or in the mail, you'll need to activate it here or call 1-844-4MY-TEARS (1-844-469-8327) and select option 3.
  2. Go to your pharmacy and present your Savings Card along with your RESTASIS® or RESTASIS MultiDose prescription to your pharmacist. If your mail-order pharmacy or pharmacy does not accept your Savings Card, get a claim form here. Print and complete the form, attach your receipt, and send both to the address on the form. In 3 to 6 weeks your check will arrive in the mail.

How do I know I am signed up for the My Tears, My Rewards® Program?

If you received a Savings Card that prints directly from this website, you're signed up and ready to save! If you received a Savings Card from your doctor or had one mailed to you, follow the instructions on the Savings Card to activate it. Once your activation is confirmed, you're signed up and ready to save!

I tried to activate the My Tears, My Rewards® Savings Card, and it would not take my card number. What is wrong?

Call 1-844-4MY-TEARS (1-844-469-8327), select option 3, and be sure to give your 11-digit ID number.

The My Tears, My Rewards® Savings Card did not work at the pharmacy. What should I do?

First, if it is a Savings Card you received from your doctor or in the mail, make sure it’s activated. Activate it here or call 1-844-4MY-TEARS (1-844-469-8327) and select option 3. Remember, if you printed the Savings Card directly from this website, it's already activated.

If you're sure your Savings Card has been activated and it still did not work, call the RESTASIS® and RESTASIS MultiDose™ Patient Support Center at 1-844-4MY-TEARS (1-844-469-8327), select option 3, and we will be happy to help.

If your mail-order pharmacy or pharmacy does not accept your Savings Card, get a claim form here. Print and complete the form, attach your receipt, and send both to the address on the form. In 3 to 6 weeks your check will arrive in the mail.

I am not on federal or state insurance, but accidently hit the wrong button. How do I reset the My Tears, My Rewards® Savings Card?

You can enroll instantly for a Savings Card or call the RESTASIS® and RESTASIS MultiDose™ Patient Support Center at 1-844-4MY-TEARS (1-844-469-8327) and select option 3.

I lost my My Tears, My Rewards® Savings Card. What should I do?

There are 2 easy ways for you to get a replacement My Tears, My Rewards® Savings Card:

  1. Go to the replace your card page on restasis.com and enter your e-mail address. You'll be e-mailed a link to a replacement Card that is already activated. Print or save it to your electronic device and continue saving on every RESTASIS® or RESTASIS MultiDose™ prescription!

  2. You can call our toll-free customer support line 1-844-4MY-TEARS (1-844-469-8327) and select option 3. One of our representatives will make sure that you get a replacement My Tears, My Rewards® Savings Card

Why should I ask my eye doctor about a 90-day prescription of RESTASIS® or RESTASIS MultiDose™ and use a My Tears, My Rewards® Savings Card?

Most commercially insured patients could pay as little as $0* (save up to $250) with a RESTASIS® 90-day prescription. You'll also save time with fewer trips to the pharmacy. Learn more.

What is the RESTASIS® and RESTASIS MultiDose™ Patient Support Center?

The RESTASIS® and RESTASIS MultiDose™ Patient Support Center is a toll-free customer service support line 1-844-4MY-TEARS (1-844-469-8327) with trained nurses who can answer your questions about RESTASIS® and RESTASIS MultiDose™ treatment and the My Tears, My Rewards® Program. Support is available in 190 languages.

Why am I not eligible for the My Tears, My Rewards® Program if I am on Medicare, Medicaid, or a similar federal or state healthcare program?

According to state and federal laws, patients covered by Medicare, Medicaid, or a similar federal or state healthcare program, are not eligible for savings programs. You are still eligible to enroll in the My Tears, My Support™ Program. Joining this program gives you access to our trained nurses who can answer your questions about treatment. You'll also receive ongoing communications with helpful information and tips about treatment with RESTASIS® or RESTASIS MultiDose™.



 

Approved Use

RESTASIS® and RESTASIS MultiDose™ Ophthalmic Emulsion help increase your eyes’ natural ability to produce tears, which may be reduced by inflammation due to Chronic Dry Eye. RESTASIS® and RESTASIS MultiDose™ did not increase tear production in patients using anti-inflammatory eye drops or tear duct plugs.

Important Safety Information

Do not use RESTASIS® and RESTASIS MultiDose™ Ophthalmic Emulsion if you are allergic to any of the ingredients. Be careful not to touch the container tip to your eye or other surfaces, to help avoid eye injury and contamination. RESTASIS® and RESTASIS MultiDose™ should not be used while wearing contact lenses. If contact lenses are worn, they should be removed prior to use of RESTASIS® and RESTASIS MultiDose™ and may be reinserted after 15 minutes.

The most common side effect is a temporary burning sensation. Other side effects include eye redness, discharge, watery eyes, eye pain, foreign body sensation, itching, stinging, and blurred vision.

You are encouraged to report negative side effects of prescription drugs to the FDA. Visit www.fda.gov/medwatch, or call 1-800-FDA-1088.

Click here for full Product Information for RESTASIS® and RESTASIS MultiDose.

Dr. Tendler is an actual RESTASIS® patient and is compensated for appearing on this website.

†Up to a $250 savings on three 5.5 mL bottles or a 90-day supply of single-dose vials. Patients whose prescriptions will be paid for in part or in whole by Medicare, Medicaid, or any similar federal or state healthcare program are not eligible for savings or rebates according to federal and state law.

The actual savings on your out-of-pocket costs for RESTASIS MultiDose™ will vary according to refill quantity and personal healthcare insurance coverage. Please review the My Tears, My Rewards® program guidelines to learn more.

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Privacy Statement  |  Terms of Use  |  Contact Us  |
RES110169 09/17   © 2017 Allergan, Inc. All rights reserved. This information is intended for residents of the United States. All trademarks are the property of their respective owners.

Approved Use

RESTASIS® and RESTASIS MultiDose™ Ophthalmic Emulsion help increase your eyes’ natural ability to produce tears, which may be reduced by inflammation due to Chronic Dry Eye. RESTASIS® and RESTASIS MultiDose™ did not increase tear production in patients using anti-inflammatory eye drops or tear duct plugs.

Important Safety Information

Do not use RESTASIS® and RESTASIS MultiDose™ Ophthalmic Emulsion if you are allergic to any of the ingredients. Be careful not to touch the container tip to your eye or other surfaces, to help avoid eye injury and contamination. RESTASIS® and RESTASIS MultiDose™ should not be used while wearing contact lenses. If contact lenses are worn, they should be removed prior to use of RESTASIS® and RESTASIS MultiDose™ and may be reinserted after 15 minutes.

The most common side effect is a temporary burning sensation. Other side effects include eye redness, discharge, watery eyes, eye pain, foreign body sensation, itching, stinging, and blurred vision.

You are encouraged to report negative side effects of prescription drugs to the FDA. Visit www.fda.gov/medwatch, or call 1-800-FDA-1088.

Click here for full Product Information for RESTASIS® and RESTASIS MultiDose.

Dr. Tendler is an actual RESTASIS® patient and is compensated for appearing on this website.

†Up to a $250 savings on three 5.5 mL bottles or a 90-day supply of single-dose vials. Patients whose prescriptions will be paid for in part or in whole by Medicare, Medicaid, or any similar federal or state healthcare program are not eligible for savings or rebates according to federal and state law.

The actual savings on your out-of-pocket costs for RESTASIS MultiDose™ will vary according to refill quantity and personal healthcare insurance coverage. Please review the My Tears, My Rewards® program guidelines to learn more.

View Desktop

Privacy Statement  |  Terms of Use  |  Contact Us  |
RES110169 09/17   © 2017 Allergan, Inc. All rights reserved. This information is intended for residents of the United States. All trademarks are the property of their respective owners.